Masar Naql

Frequently asked questions about the Masar Naql platform

Short and clear answers about the platform, the target users, data, reporting, pricing, commissions, and payment gateways.

Does the word “companies” mean the branches of the transport company itself?

No. It means the client car companies contracted with the transport company, such as Lucid and others, with their own branches, employees, and dedicated routes.

Can each client company have multiple branches?

Yes. Each branch can be linked to its own routes, and employees can be granted permissions based on the branches they are authorized to access.

Can VINs be uploaded by more than one party?

Yes. VINs can be uploaded by the client company, the driver, or the transport company management depending on the approved operational workflow.

Does the platform support export to Excel?

Yes. The platform is prepared to export reports and operational data to Excel for review and analysis.

How are individual customer orders priced?

From the control panel through settings that include the opening fare and the per-kilometer price based on the transport vehicle type.

Can driver commissions be customized?

Yes. They are configured from settings based on transport vehicle type and the company’s operating policy.

Does the vehicle transport management platform work on web, iPhone, and Android?

Yes. The platform is designed to work on the web, and it can also be used on iPhone and Android devices depending on the interfaces prepared for each user group. This gives management, customers, and operations teams more flexibility in accessing and tracking orders from both desktop and mobile.

Can payment gateways be integrated?

Yes. The page and platform structure are prepared to highlight the platform’s readiness for future electronic payment gateway integration.